Returns & Exchanges
BAPE offers a 14-day return window for items in original, unworn condition with all authentic tags and packaging intact. Please note that certain exclusive collaborations and hygiene-sensitive items are considered final sale.
Initiate Request
Visit our online return portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Place the items in their original BAPE dust bags and shipping box, ensuring all original hangtags and authenticity stickers are attached.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund
Once our quality assurance team inspects the return, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing